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Ralds and Agate Limited Current Job Vacancy – Apply Now

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Job Title: Sales and Service Assurance Officer
Location: Lagos
Employment Type: Full-time

Responsibilities:
The ideal candidate will be responsible for:

  • developing & maintaining both new & old business/sales opportunities to boost the company’s revenue & profitability and ensuring customer experience & outcomes are top-notch and achieved.

Requirements:

  • First degree in Computer Science, Social Science, or any related field. (M.Sc. is an added advantage)
  • Minimum of 5 years experience handling the Sales, Customer Experience/Service, Relationship Management functions of a reputable service-oriented company (prior experience working with a company in the IT industry will be an added advantage).
  • Proven track record handling all daily service management or performance issues for customers and ensuring the company’s services meet the customers’ goals.
  • Prior experience preparing business proposals, presentations & documents.
  • Must Possess good stakeholder & relationship management skills in order to meet or possibly exceed customer expectations thus enhancing their experiences.
  • Demonstrated ability to develop, implementing, and managing SLAs for assigned services and ensure delivery of service to agreed levels.

To Apply:
Interested and qualified candidates should:
Click here to apply online

Application Deadline: 23rd April, 2021.

 

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