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Amag Buz Venture Job Vacancy

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Job Title: Customer Care Representative
Location: Lagos

Job Description

  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

To Apply
Interested and qualified candidates should send their CV to: hramagbuz@gmail.com using the “Job Title” as the subject of the email.

 

Application Deadline: 22nd July, 2020

 501 total views,  1 views today

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